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At KryptoDelta.com, we are committed to your complete satisfaction. If you’re not fully satisfied with any product, you may return it within 90 days of purchase. Our customer-friendly policies are designed to make the return process simple and hassle-free.
Eligibility for Returns
- You may return any or all products purchased from KryptoDelta.com within 90 days of delivery.
- Items should be in their original condition, including packaging, accessories, and documentation, but we understand minor wear from careful inspection.
- No restocking fees will be charged, ensuring you receive a full refund or exchange for eligible returns.
How to Initiate a Return
To start a return, please email our support team at support@kryptodelta.com with:
- At least two clear pictures of the product, showing the issue (if applicable).
- A brief explanation of the problem with the product or why you’re dissatisfied with your experience.
- Your order number for quick reference.
Our team will review your request and respond within 1-2 business days with return approval and instructions.
Included Customer-Friendly Return Highlights
Free Return Shipping for Defective or Incorrect Items: If the product is defective or we sent the wrong item, we’ll cover the return shipping costs.
Prepaid Return Labels: For eligible returns, we may provide a prepaid shipping label to make the process even easier.
Flexible Exchange Options: Prefer a different item? We offer exchanges for any product of equal or lesser value, with no additional shipping fees for the replacement.
Extended Return Window for Holidays: Purchases made between November 1 and December 31 are eligible for an extended return period until January 31 of the following year.
Contact Us
Have questions or need help with a return? Our friendly support team is here for you. Email us at support@kryptodelta.com or call us at 980-202-0812 during our normal business hour. (EST)
We’re dedicated to ensuring your shopping experience with KryptoDelta.com is exceptional.
Thank you for choosing KryptoDelta.com